At Addo Sign, we prioritize the secure handling of our customers' data in accordance with GDPR. It is important that both the data's location and the selection of subcontractors, who also act as subprocessors, comply with these regulations. This article outlines the subcontractors/subprocessors we utilize.
The list of subcontractors and collaborators will be updated in case of any changes.
Some of our subcontractors will serve as our subprocessors. We have established subprocessor agreements with all of them, imposing the same data protection obligations on subprocessors as outlined in the data processing agreements between our customers and us.
Regarding transfers to the USA: We have ensured that transfers to the USA either occur with recipients certified under the EU-U.S. Data Privacy Framework or with recipients for whom a transfer agreement based on the EU Commission's Standard Contractual Clauses has been established.
Hosting
Distribution
eID & signing
Archiving
Payment and invoicing system
Add ons
Hosting
| System | Purpose | Description | Agreement | Mandatory | subcontractor |
|---|---|---|---|---|---|
| IT-Relation | Hosting Supplier | Hosting of on-prem virtuel servers | DK | Yes | Yes |
| Cloud Factory | Hosting Supplier | Hosting of on-prem virtuel servers | DK | Yes | Yes |
Distribution
| System | Purpose | Description | Agreement | Mandatory | subcontractor |
|---|---|---|---|---|---|
| Compaya | SMS Supplier | Danish SMS supplier for the distribution of SMS. Both invitations and reminders can be sent via SMS. Note: Names and telephone numbers can be sent to people outside the EU. It is up to the sender themselves whether they want to use this option. |
DK | No | Yes |
| e-Boks | Secure distribution supplier | Private supplier of secure distribution to private individuals, from private companies. | DK | No | No |
| NgDP | Secure distribution supplier | Public supplier of secure distribution to the private and public segment, from a public entity. | DK | No | No |
| MitDK | Secure distribution supplier | Private supplier of secure distribution to private individuals, from private companies. | DK | No | No |
| SendGrid | E-mail supplier | Supplier of E-mail services. Invitations, reminders and confirmation emails can be sent via SendGrid. Note: All email is sent via TLS encryption which is required. In addition, 2FA, password etc. can be used. to protect emails and content. |
USA | No | Yes |
eID & Signing
| System | Purpose | Description | Agreement | Mandatory | subcontractor |
|---|---|---|---|---|---|
| Signaturgruppen | eID & Signing service in Denmark | Danish NemID and MitID | DK | No | No |
| Criipto | eID & Signing service in Denmark and Belgium | Danish NemID, MitID andItsMe | DK | No | No |
| Ticket Service | eID & Signing service in Sweden | Swedish BankID, Freja, Freja+, Efos and SITHS | EU | No | No |
| Svensk e-identitet | eID & Signing service in Sweden | Swedish Freja OrgID | EU | No | No |
| Norsk BankID | eID & Signing service in Norway | Norwegian BankID | EU | No | No |
| Vidua | eID & Signing service in the Netherlands | Vidua | EU | No | No |
| Telia | eID & Signing service in Finland, Estonia, Latvia and Lithuania |
FTN - Finnish Trust Network or commonly referred to as "Tupas". SmartID |
EU | No | No |
| Nets | eID & Signing service in Denmark | Danish NemID and MitID | DK | No | No |
Archiving
| System | Purpose | Description | Agreement | Mandatory | subcontractor |
|---|---|---|---|---|---|
| Visma HR | Archiving of signed documents | Danish HR software in which signed documents can be stored. | Danmark | No | No |
| Microweb | Archiving of signed documents | Swedish archiving system, primarily for personal data. | Sverige | No | No |
| Archiving of signed documents | International suite and in this case, cloud drive which can be used to store documents. | USA | No | No |
Payment and invoicing system
| System | Purpose | Description | Agreement | Mandatory |
subcontractor |
|---|---|---|---|---|---|
| ChargeBee | Invoicing System |
Used for subscription or invoice purchases |
EU | No | No |
| Bambora | Card clearing and payment provider | Only used for credit card purchases | USA | No | No |
| Adyen | Card clearing and payment provider | Only used for credit card purchases | USA | No | No |
Add-on
| System | Purpose | Description | Agreement | Mandatory | subcontractor |
|---|---|---|---|---|---|
| Zapier | Connector portal (integration) | Can be used to distribute signed documents from Addo Sign to Zapiers many integrations. | USA | No | No |
| Microsoft | Microsoft Active Directory and Azure AD | Used for user- and rights management. | USA | No | No |
20.09.2023
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