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Danish NemID
APP010
Read ArticleCause of error
The Java Script Client could not start.
Solution
Please use another browser that are compatible with Java Scripts or allow Java Scripts in your current browser.
Please try again later. Read Article
AUTH001
Read ArticleCause of error
Number of allowed pin code attempts exceeded. The pin code has been revoked.
Your NemID have been blocked
Solution
Please contact NemID Support: https://www.nemid.nu/dken/support/contact/
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AUTH004
Read ArticleCause of error
Your NemID is temporarily locked and you cannot log on untill the 8 hour time lock has been lifted.
Solution
Await lift of time lock or please contact NemID support:
https://www.nemid.nu/dken/support/contact/
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AUTH006
Read ArticleCause of Error
You have used all the codes on your code card
Solution
You can order a new code card on the lost code card page:
https://service.nemid.nu/dken/nemid/code_cards/lost_code_card/
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AUTH007
Read ArticleCause of error
Your NemID password is blocked due to too many failed password attempts
Solution
Please contact NemID support:
https://www.nemid.nu/dken/support/contact/
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AUTH008
Read ArticleCause of error
You NemID is not active and you need support to issue a new activation password to activate.
Solution
Please contact NemID support
https://www.nemid.nu/dken/support/contact/ Read Article
AUTH009
Read ArticleCause of error
The client was unable to resume the user's established session, either because the user logged in with only one factor, the session has timed out or the session has been tampered with.
Solution
Please try reloading the application.
If the issue persists, don... Read Article
AUTH010
Read ArticleCause of error
There was an issue due to the user might be using several sessions at once
Solution
Please try reloading the application and try again.
If the issue persist, don't hesitate contacting NemID support:
https://www.nemid.nu/dken/support/contact/
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AUTH011
Read ArticleCause of error
NemID login on mobile does not support authenticating using a temporary password
Solution
Please contact NemID support to have a new temporary password issued:
https://www.nemid.nu/dken/support/contact/
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AUTH012
Read ArticleCause of error
The session expired
Solution
Please reload the application and try again. Read Article
AUTH017
Read ArticleCause of error
Something in the browser environment has caused NemID to stop working. This could be because of an incompatible plud-in, too restrictive privacy settings or other environment factors
Solution
Please try deactivating plugins, resetting your browser settings or ... Read Article
AUTH018
Read ArticleCause of error
Your code app is revoked. To use it again please reactivate it.
Solution
Please contact NemID support
https://www.nemid.nu/dken/support/contact/
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AUTH021
Read ArticleCause of error
The NemID is no longer valid due to insufficient identification of the user.
Solution
Please go to https://www.borger.dk/opdatering-af-id-oplysninger to get moreinformation about how to update your NemID with the required information.
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"SHA-256 Krypteringsnøgle"
Read ArticleWhat does it mean when you want to sign a document and it suddenly says "SHA-256 krypteringsnøgle"
This is a fairly normal message when you want to sign with Dansk NemID and this window will not present your document but instead you will be greeted by the following wording:
... Read Article
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