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Account overview
Reset password
Read ArticleIf you have forgotten your password or are having trouble logging in, you can reset your password by selecting "Forgot your password?"
You will then get redirected to a page where you enter your email and select "I'm not a robot".
Then, select the images the system asks you t... Read Article
Overview of functions in settings
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In the upper right corner you will find your settings. Firstly, you access the settings menu by clicking the blue settings-gear.
Account overviewUnder the tab Account overview, you will find:
Account information
General terms and conditions
GDPR compliance
Credit Cards
Pur... Read Article
Change password
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If you would like to change the password on your account, all you have to do is follow these steps:
Step 1: Tap the username in the upper right corner.
Step 2: Select user profile.
Step 3: Press "change password".
Step 4: Fill in the requirements for the new password.
... Read Article
Import contacts
Read ArticleIn the Address book, you can use the function 'Import contacts' to import many contacts at once.First, you need to create a CSV file with the contact information you want to import.You can create your own CSV file and follow the format below or you can download the 'ImportCont... Read Article
Distribution Settings
Read ArticleChoose how signed documents should be sent to your company. You will find the distribution settings if you:
Click on Account setting in the top right menu and the Select Document distribution in the menu to the left.
On your right, you can change the settings.
Select how th... Read Article
Security settings
Read ArticleSecurity setting
The security settings provide you with options on how the password requirements for a document should be. To access the security settings you:
Click on Account setting in the top right menu and select Security in the menu to the left.
At the right, you can c... Read Article
Design settings
Read ArticleGive your customers the full experience. Upload your company logo, and choose a company color
Note: Only the administrators of your account have permissions to edit the design settings.
Do as Lindberg Logistics AB in Sweden, upload your own company logo to Visma Addo, and ... Read Article
Buy Credits
Read ArticleBuying Credits
It is easy to buy Visma Addo credits. You can choose between 50, 100, 200, 500, 2000 or 5000 credits, or choose another amount. If you are in doubt about how many credits to buy.
Note: Only the administrators of your account have permission to buy credits to you... Read Article
Invoice Overview
Read ArticleUsing Visma Addo, you will need to purchase credits concurrently with your requesting of signatures. Whether you manually add credits to your balance or have an automatic top-up agreement, you will receive an invoice each time you make a purchase. Your invoices is shown in the... Read Article
Sub-accounts
Read ArticleIn settings, you may have noticed the tab called ”Sub-accounts”. But what is a sub-account? A sub-account can be created so you have the main account and then sub-accounts that use the credits from the main account. That means the sub-accounts don't have to worry about buying ... Read Article
Language
Read ArticleYou can change the language at any given time in Visma Addo. This can be done on the right hand side of the menu, below the username. A dropdown menu will be visible with the option “Language” from where you can change the language settings.
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Delete your account
Read ArticleIf you want to terminate your agreement with Addo and delete your account, this can be done by contacting our support at addo@visma.com.
We have options for shutting down your account; we can either deactivate it, that way the holder we all information and the account can re... Read Article
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