At Addo Sign, we take great care that our customers' data is handled securely and in accordance with GDPR, where both the location of data centers and which legislation our subcontractors follow are important. This article shows which sub-suppliers we use and your options in connection with using them or not.
In addition, we have ISAE 3000 and ISAE 3402 reports drawn up annually, where we prepare a comprehensive audit of our IT security and personal data security.
The list will be continuously updated with any changes. If subcontractors are added, all users will also be notified.
Hosting
Distribution
eID & signing
Archiving
Payment and invoicing system
Add ons
Hosting
| System | Purpose | Description | Agreement | Mandatory |
|---|---|---|---|---|
| IT-Relation | Hosting Supplier | Hosting of on-prem virtuel servers | DK | Yes |
| Cloud Factory | Hosting Supplier | Hosting of on-prem virtuel servers | DK | Yes |
Distribution
| System | Purpose | Description | Agreement | Mandatory |
|---|---|---|---|---|
| Compaya | SMS Supplier | Danish SMS supplier for the distribution of SMS. Both invitations and reminders can be sent via SMS. Note: Names and telephone numbers can be sent to people outside the EU. It is up to the sender themselves whether they want to use this option. |
DK | No |
| e-Boks | Secure distribution supplier | Private supplier of secure distribution to private individuals, from private companies. | DK | No |
| NgDP | Secure distribution supplier | Public supplier of secure distribution to the private and public segment, from a public entity. | DK | No |
| MitDK | Secure distribution supplier | Private supplier of secure distribution to private individuals, from private companies. | DK | No |
| SendGrid | E-mail supplier | Supplier of E-mail services. Invitations, reminders and confirmation emails can be sent via SendGrid. Note: All email is sent via TLS encryption which is required. In addition, 2FA, password etc. can be used. to protect emails and content. |
USA | No |
eID & Signing
| System | Purpose | Description | Agreement | Mandatory |
|---|---|---|---|---|
| Signaturgruppen | eID & Signing service in Denmark | Danish NemID and MitID | DK | No |
| Criipto | eID & Signing service in Denmark and Belgium | Danish NemID, MitID andItsMe | DK | No |
| Ticket Service | eID & Signing service in Sweden | Swedish BankID, Freja, Freja+, Efos and SITHS | EU | No |
| Svensk e-identitet | eID & Signing service in Sweden | Swedish Freja OrgID | EU | No |
| Norsk BankID | eID & Signing service in Norway | Norwegian BankID | EU | No |
| Vidua | eID & Signing service in the Netherlands | Vidua | EU | No |
| Telia | eID & Signing service in Finland, Estonia, Latvia and Lithuania |
FTN - Finnish Trust Network or commonly referred to as "Tupas". SmartID |
EU | No |
| Nets | eID & Signing service in Denmark | Danish NemID and MitID | DK | No |
Archiving
| System | Purpose | Description | Agreement | Mandatory |
|---|---|---|---|---|
| Visma HR | Archiving of signed documents | Danish HR software in which signed documents can be stored. | Danmark | No |
| Microweb | Archiving of signed documents | Swedish archiving system, primarily for personal data. | Sverige | No |
| Archiving of signed documents | International suite and in this case, cloud drive which can be used to store documents. | USA | No |
Payment and invoicing system
| System | Purpose | Description | Agreement | Mandatory |
|---|---|---|---|---|
| ChargeBee | Invoicing System |
Used for subscription or invoice purchases |
EU | No |
| Bambora | Card clearing and payment provider | Only used for credit card purchases | USA | No |
| Adyen | Card clearing and payment provider | Only used for credit card purchases | USA | No |
Add-on
| System | Purpose | Description | Agreement | Mandatory |
|---|---|---|---|---|
| Zapier | Connector portal (integration) | Can be used to distribute signed documents from Addo Sign to Zapiers many integrations. | USA | No |
| Microsoft | Microsoft Active Directory and Azure AD | Used for user- and rights management. | USA | No |
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