If a signer has not signed the document before it expires, you can reactivate the signing.
Note! You are not able to reactivate if the transaction expired more than 10 days ago.
- Select the expired signing in signing overview.
- If the signing has multiple signers, click to unfold, and you will see the different signers. Click on a signer and you will see their specific details.
- At the bottom of the pop-up, you can click the "Reactivate signing". This reactivates the signing, and thus a new deadline for the lacking signatories.
Reactivation of a transaction can be used in cases where a transaction has several signatories, but one or more of these have not signed in time. When a transaction is reactivated, individuals who have already signed will not be asked to sign again. Upon reactivation, the transaction will simply continue.
It will also be possible to reactivate in the event that incorrect information has been entered (for example, an invalid email address).
Important! You can not reactivate if the transaction expired more than 10 days ago.
