You can use one of several authentication methods to protect against unauthorized access to your documents. When authentication is used with a transaction, the signer must first identify him- or herself with the chosen method before they are allowed to view and sign the document.

1. How to find authentication methods in templates
2. How to find authentication methods when sending
3. The different authentication methods

Authentication methods in templates

As an administrator, you can choose the identification method on the templates. To do this, go to the settings and select Templates from the menu on the left. Here you can either choose to edit an existing template or create a new one.

1. Press the gear in the top right corner (settings)
2. Select "Templates" from the menu on the left
3. Press either the template you want to edit or "Create new: Document signing templates" to create a new template.

When you are inside the template you will see the image below. Under "Basic settings" you will find the option "Authentication". When you press the field, a roll-down list will appear where you can select the method you want.

1. Go to the heading "Basic settings" (this is at the top of the page when you are inside the template)
2. Press the "Authentication" field
3. Choose the authentication method you want

Authentication methods when sending

You also have the option to find and change the identification method for individual transactions. To find the different options, go to "Send" and add a new signer. In the pop-up window that appears, you will have the option to change the authentication method.

1. Click on "Send" at the top in the blue menu
2. Press "Add signer"
3. Press the " Authentication " field
4. Choose the authentication method you want
   
   When you select one of the identification methods, a text field appears in the top right corner so you can enter the required information.
5. Press "Save" to add the signer

Authentication methods

None

If no authentication method is selected, anyone with the link to the signing portal will be able to access the transaction documents and sign it.

NemID Private

NemID Private with CPR number is used when a person needs to legitimise his identity or sign on his own behalf. When the signing portal is accessed, the signer must first verify him/herself with his/her NemID. Then the name associated with that NemID will appear in the event log of the document. If you want to ensure that a specific person opens the document, you can fill in their CPR-number in a small field in the top right corner. Then only the NemID associated with that CPR number will be able to open the document. 
You need to know the recipient's CPR-number to use this part of the identification.

Danish NemID Private without CPR number
NemID Private without CPR number can be used in case you as the sender do not know the CPR number of the signer. The signer still signs with NemID as usual. The difference is that we cannot confirm in the signing portal that it is the signatory's own NemID that is being used to sign. However, we have the possibility to find out which NemID has been used if there is a discrepancy later on.

Learn more about Danish NemID here.

NemID employee signature

NemID employee signature can be used when an employee needs to authenticate and sign documents on behalf of a company.
A NemID employee signature allows employees to identify themselves on behalf of their company. It contains the employee's name and the company's CVR and RID number. The NemID employee signature is protected by a personal code.
You need to know the company's CVR number to use this identification method.

Learn more about Danish NemID here.

MitID

If the signer has switched to the new MitID, he/she can use it to identify him/herself when signing. If MitID is selected, it will be possible to enter a CPR-number. When the signer needs to identify themselves, their CPR-number must match the one entered. This ensures, in the same way as with NemID Private, that you have the "right" signer.

Learn more about Danish MitID here.

SMS Code

With SMS Code you can choose for the signer to identify your documents with an SMS code. When sending documents to be signed, the recipient receives a code via SMS, which must be entered before the person can see the documents.

Swedish BankID

Swedish BankID is used when a person has to legitimize their identity and sign on their own behalf. It works in the same way as NemID and can be used with and without a social security number.

Learn more about Swedish BankID here.

Norwegian BankID

Norwegian BankID is used when a person has to legitimize their identity and sign on their own behalf. It works in the same way as NemID and can be used with and without a social security number.

Learn more about Norwegian BankID here.

SITHS/EFOS

SITHS is a security solution and e-identification that allows users to identify themselves with strong authentication. It is used in Sweden by public institutions.

SITHS wil be converted into EFOS.

Learn more about SITHS/EFOS here.

Secret Code

Secret code is a way to prevent unauthorized access to the documents in our signing portal by using a previously agreed code or a "secret handshake", which only you and your recipient are in possession of.

This can be any alphanumeric code.

Finnish Tupas

Finnish Tupas is an authentication methode created by the Federation of Finnish Financial Services

Learn more about Finnish Tupas here.

Freja

Swedish Freja is Sweden's only eID which is approved with the Swedish e-identification quality label, issued by the Swedish government. Freja is primarily used as an electronic ID in Sweden, where you can, among other things, show and share your identity with a QR code. In addition to being an "electronic Swedish health insurance card", it can also be used in connection with login, access to banking and insurance, payment online and checking who you give your personal data to.

Learn more about Freja here.

iDIN

iDIN is a Dutch eID scheme directed by the Dutch Payment Association (BVN, Betaalvereniging). It is a collaboration between all major Dutch banks to leverage the familiar authentication process of online banking in order to provide major eID coverage to the Dutch market.

Learn more about iDIN here.

eHerkenning

eHerkenning is a standardised login system which enables organisations to make their services accessible online and securely to companies, civil servants and consumers. Users log in to a web service using their eHerkenning token, which allows them to manage their affairs online.

Learn more about eHerkenning here.

eIDAS

eIDAS is the name of the EU regulation that includes digital identification. However, it is also the name of one of our identification methods. Selecting eIDAS as the identification method allows the signer to select some of the eIDAS approved ID methods across European countries.

At present, this applies to the following countries. Please note that the list is constantly updated.

Learn more about eIDAS here.