All customers may potentially experience an error when sending a document for signing.
Customers will be met with an "internal server error" but the document will be sent anyway.
When opening the document some customers will recieve a timeout message
Next update 10:00
update (08-06-2020 kl 10:00):
We have located the error to be a server error and we're current in dialogue with our server provider to resolve this issue.
Next update 12:00
Update 08-06-2020 11:13:
We're back live!
The problem was a sync error in our server environment
We're sorry for any inconvenience that this issue may have created and thank you for your understanding and patience!