2/5/2023 at 5:00 PM - The issue has been resolved. Response times for distribution, purchasing credits, and mail merge (mass mailings) have returned to normal operations.

2/5/2023 at 4:00 PM - We are currently experiencing longer response times for distribution, purchasing credits, and mail merge (mass mailings). This means that documents, purchases, etc. will have a longer response time, distribution, and recharge time than usual.

What's happening now:

We are working on fixing it. The next update will be at 5 PM.

Time log:

2/5/2023 at 5:00 PM - Issue has been solved

2/5/2023 at 4:00 PM - Longer response times for distribution, purchasing credits, and mail merge (mass mailings). Transactions signed before 15:00 are delivered. 

2/5/2023 at 3:15 PM - Longer response times for distribution, purchasing credits, and mail merge (mass mailings).